What is Zyrgos.com Certified Refurbished Tech?



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At Zyrgos.com our quality checks, refurbishment process and testing are second to none. Each device undergoes extensive in-house checks with up to 90 checks performed on some items to ensure the tech you buy is of fantastic quality at a fraction of the original price.


Shop smartphones, tablets, laptops, watches, game consoles and more with complete confidence.


What is a Refurbished phone?

Don’t know much about refurbished phones? We’ll answer all of your questions and help you pick the right refurbished phone for you!


What is a refurbished phone?

A refurbished phone is a second-hand phone that has been tested and is fully functioning. At Zrygos.com, we undertake strict testing and checks on all of our tech devices to ensure they’re of fantastic quality.


Thanks to our 90-point check system (which checks for faults, battery life, audio and much more), data is removed in line with government guidelines. Sensitive components like internal batteries are fully tested and replaced if they fall under recommended guidelines.


You’ve probably noticed that we have different price points for the same models of phones. This guide will explain our grading system, the differences between new vs refurbished and how to buy a refurbished phone.


Levels of refurbished phones

Our tech devices are categorised into different grades depending on their condition. This is so you have more choice, from the latest iPhone in as good as new condition, all the way through to a budget phone with a few cosmetic blemishes.



Pristine devices are as close to new as you’ll ever get, but for a much, much cheaper price! Pristine phones have all their functionality, with little to no blemishes.



A Pristine phone shows little to no signs of use when held at arm’s length. In fact, you might not even notice the difference compared to a new phone




Very good

Very good phones show little signs of wear, but still look and feel great! They have all their functionality, blemishes are barely noticeable and can even be fully covered with a case.



A Very Good phone will have some blemishes. These include minor scratches, scuffs, and wear. However, these blemishes aren’t easily noticeable and are easily covered with a case. They’re a more affordable option to Pristine phones!





Our good phones still have all their functionality, but may have noticeable blemishes. If that doesn’t bother you, they’re our most affordable grade of phones and tech to purchase if you need something fast!



A Good phone will have some noticeable signs of use. This includes scratches, dents and chips to the phone’s casing. However, these are easily covered with a case! They’re the most affordable phones to purchase from our range, especially if you need a new phone fast!




Refurbished vs repaired phones

A refurbished phone means someone has already owned the phone, has sent it back via a returns procedure or phone trade in site (like us!). These phones are then fully tested, repaired and finally sold on to someone else.


A repaired phone on the other hand (if repaired elsewhere), means the phone has had its problems fixed but may not be covered by warranty anymore. You might often hear that repairing a phone can be more expensive than buying a new one, which is why at Zrygos.com we offer a free 12 month warranty on all of our phones and tech! This covers functionality and any faults caused by improper tradesmanship.


Will my SIM work with a refurbished phone?

All of our phone listings state whether the phone has been unlocked, or is locked to a certain network provider. Always be mindful of the network you’re with when buying a refurbished phone.


If you want to keep your options open or you’re unsure which network you wish to switch to, you’re better off with one of our unlocked refurbished phones.


The difference between a refurbished vs new phone

Refurbished phones may show very small signs of wear and tear compared to a brand new phone; however the biggest difference between a new and refurbished phone is the price. Buying a refurbished phone is not only cheaper, but it’s far more sustainable for the planet, and reduces the need for companies to mine for precious materials.


If you purchase a refurbished phone through Zrygos.com, you can expect the following to arrive in your package:


Your chosen phone

A data/charging cable

A SIM key (if required for your phone)

We do not provide headphones, a mains plug and other peripherals purely to save on unnecessary packaging. You will however get the following:


A fully tested and data-wiped phone that’s ready to use

A 12 month warranty

The correct network (or unlocked) phone!

So not only is it cheaper to buy refurbished, but you’ll do the planet a favour and receive a phone that’s like new!


How to buy a refurbished phone

It’s super easy to buy a refurbished phone from Zrygos.com! Simply go to the Zrygos.com Store, select Mobile Phones and browse all phones (or specific models!).


We offer really flexible options when purchasing a phone. You can buy your phone outright, or use our Pay in 3 Klarna service. Simply spread the cost over three months with no interest - it’s that easy!


What if I’m not happy with my refurbished phone?

We understand you may have a change of heart sometimes and that’s ok! We have a generous returns policy, simply return your phone within a 14 day period from purchasing.


Please email us at contactus@zrygos.com so we’re aware that your return is on its way. Please include your order number in each piece of correspondence.


Convinced? Buy a refurbished phone with Zrygos.com today!




Is it safe to buy refurbished electronics?

Every year we see the latest release in consumable tech. From iPhones with three cameras to ultra-thin Laptops, it can be hard to pay for (let alone keep up!) with the latest in tech and costs aren’t exactly going down either.


That’s where refurbished electronics come in. They’re a fantastic investment that can save you R100s if not R1000s compared the same product in a new condition. Whether it’s Laptops, Phones or Smartwatches, it’s perfectly safe to buy refurbished electronics from trusted resellers.


Before googling “Refurbished electronics” and clicking on the first link you find, it’s good to know what refurbished electronics actually are, how they differ from brand new tech and how you can ensure you’re buying refurbished items safely and securely.




What are refurbished electronics?

Refurbished electronics (or refurbished technology) are electrical items (think phones, laptops, PCs) that have been sold to a company that fixes, debugs and resells the item on to new customers. It is a reseller’s duty to describe the condition of the item as accurately as possible.


The reseller will then send you the device with the basic peripherals required for it to function, such as the accompanying charger to a phone or laptop.


In some cases, the customer has simply sent in their electronic devices because they changed their mind but cannot return it to their main seller. This makes it virtually new, meaning you’re receiving a piece of tech that’s fully functional for far less money. What a steal!


What’s the difference between refurbished and used?

“Refurbished” and “used” both mean the same thing. You might even hear “preowned” or “second-hand” thrown around. All of these terms mean the goods you’re buying have been bought and previously used by someone before you. The main difference is that refurbished means the device has undergone a process of repair so that it can work as good as new.

There are several reasons why a customer might sell their items on:


No longer wanting the item (changed their mind and/or cannot return to the original retailer).

Identified a fault.

Want extra cash for themselves, for an upgrade or need the cash as a payday loan alternative.

For an item to be classed as refurbished, they must undergo a process that checks and fixes all faults to a satisfactory and working level.


Why buy refurbished over new electronics?

The main advantage of buying refurbished over a brand new product is the price difference. You can save on Phones, Laptops, PCs, Smartwatches and so much more. Expect to pay anywhere up to half price than what you’d pay if it was brand new.


If you want the best value for your money then refurbished electronics are the way to go. The only downside is you can’t always find the latest model of your desired tech, although most people find the previous model suits their needs just as well.


Where can you buy refurbished electronics?

You can buy refurbished electronics in various high street stores, however there’s more choice available on an online refurbished electronics store.


What are the pros and cons of buying refurbished electronics?

Most people like the idea of being the first person to own what they’ve bought. However with prices for handsets and laptops rising dramatically, this is becoming a distant dream. Buying refurbished electronics doesn’t mean it will arrive covered in marks and scuffs. There are actually many pros and few cons to buying refurbished tech:



It’s cheaper than buying brand new

It’s been checked over and fixed by expert technicians

You receive a warranty period (retailers vary in length of warranty)

An affordable option if you want to buy a phone outright

All data is wiped from the phone

If you’re with a mobile network already, you can find a locked phone at a significantly lower price than an unlocked phone

It's a sustainable solution for recycling your tech


The latest model of your preferred line of product may not enter the refurbished market for a couple of months

Some insurance providers don’t cover refurbished products (although we offer insurance for refurbished phones from a specially selected partner!)

A handset may have scratches if it’s rated with a low-grade



What to look for when buying refurbished electronics:

When you buy refurbished electronics, it’s worth keeping an eye out on the following to ensure you’re buying from a legitimate retailer with a good reputation:


Warranty Length

At Zrygos.com we offer a FREE 12 month warranty with each item you purchase. This covers technical defects or any faults caused by materials or workmanship.



Most stores will have a certification of refurbishment and details of their refurbishment process. If they don’t, then you’ll have no concept on what they check their tech against or how they test it’s properly functioning.


Returns policy

You need to decide if your item is right for you. Look for a retailer that offers at least 7-14 days for you to think it over and return your product if you’re unhappy (with no questions asked!)


Cables and accessories

Ensure that all the right chargers, cables and other accessories listed with your item actually arrive and are in the same, acceptable condition as advertised.


Competitive prices

It’s always good to find out how much the product you want would cost in its new condition, and compare it to a list of refurbished resellers. When you have a list of sellers and prices, you can determine the best place to buy from.


Customer support

A good reseller of refurbished electronics will offer customer support if electronics aren’t working as they should or parts are missing.


Check what’s included in the box

Does the seller disclose everything you’ll receive with your order? Make sure it lines up with what gets delivered!